Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Guarantee

  • Our technical support crew is working round the clock to handle all your help demands. Every ticket you send to us will be taken care of within maximum sixty minutes. If your problem demands the assistance of an administrator, we’ll forward the ticket to the technician on duty and will let you know that the problem is under control.

  • Top quality support service
  • Top–class Customer Help And Support Service

  • Our client help staff will be online for you 24x7 to to respond to all support demand tickets that you submit. We offer customer help and support for the applications that are installed in advance on your web server. These include our in–house produced Website Control Panel, the selected OS plus the server management panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • Each section of the Website Control Panel that is provided at no cost with your VPS offers an included article base. One can find a variety of detailed how–to tutorials and a range of step by step video lessons that demonstrate all the standard web site maintenance jobs. You can access them by clicking the Help or Video buttons in the upper right side of each Control Panel section.